Return Policy returns may be within 4 weeks of purchase. Any newly packaged, unopened product may be returned. A full refund will be given upon return of items. We recommend sending returns to us by UPS or insured in a secure box for your protection.
Backorder Policy we have most products in stock so this should not be a problem feel free to contact Dogs&Cats Omy and we will do everything we can to insure your products are shipped in a timely manner.
Shipping Policies Shipping is provided at a flat fee per-order rate regardless of the number of items. Regular ground shipping takes 4 to 7 business days. Priority 2-3 day shipping is also available at an extra $2.00 per order. Free shipping for orders over $100.00.
Damaged Goods Policy Contact us and return the product within 10 days and we will reship your order.